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AVIS BUDGET WA

How can we help you?

VEHICLE USER GUIDES

Have a question about your vehicle and would like to read the manual?

Click here to find access your vehicle manual.

TERMS & CONDITIONS

Click here to access a copy of your rental Terms & Conditions. 

ACCIDENTS & BREAKDOWNS

Have you had an unfortunate accident or stuck in a breakdown situation?

Click here to find out what to do, who to call and complete an incident report form.

NEED TO CONTACT US?​

Do you need to make a reservation or extend your rental?

Click here to find out the best contact details.

ARE YOU WAITING FOR YOUR BOND REFUND?

Bonds are refunded within 5 - 7 working days. 

If it has been more than 7 working days since you have returend your vehicle, please email bondrefund@abwest.com.au quoting your rental agreement or reservation number

IMPORTANT NOTICE REGARDING TOWING

Do not allow the hire vehicle to be towed without approval from your branch.

Pre-approved towing is only allowed by RAC  for mechanical issues or AAAC Towing (Please phone 08 9352 5000).

Unauthorised towing charges will be the responsibility of the renter

© 2025 ABWEST. All rights reserved.

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